Frequently Asked Questions
Q. Do you really provide free, no-obligation estimates?
A. Yes, Edwards Roofing & Repair values every potential customer and it is not a inconvenience to come and have a look at your project. We sincerely appreciate the opportunity to provide you with a complimentary estimate for the job. Our experienced estimators will come out and evaluate your situation and provide an honest assessment and recommendation.
Q. How long will it take for you to complete the work on my roof?
A. For residential roofs, typically, one or two days (of course, if your roof is very large – or if
substantial repairs are required – it could take a bit longer). The weather can also delay the
process, but we will always communicate with our customer any possible delays. During the event the job requires more time we ensure the roof is water tight from beginning to end.
Q. Can you just cover-over my existing shingles instead of tearing them off?
A. Sometimes we can, depending on the roof and what’s up there. Most re-roofs should be evaluated on a case by case basis. Generally speaking, tearing off existing materials, inspecting the decking (as well as the general integrity of your roof structure) and then installing your new roof will guarantee optimum long-term performance.
Q. What do you do about roof flashings?
A. Flashings are used wherever something intersects the roof. These are the most important areas of your roof. Various materials can be used to protect these areas: sheet metal (copper, galvanized steel, aluminum), Lead, ice and water shield, membranes, and sealants will be integrated at siding, chimneys, walls, gutter lines, skylights, pipes, and vents. If the existing flashing is in good shape they can sometimes be re-used. However, since flashing can be the most critical roof component we usually replace all flashings if there is any concern about the existing.
Q. What should I do with my gutters?
A. We can replace gutters with or without a new roof. We install copper, galvanized steel and aluminum gutters. Our roofing professionals will be able to determine this for you, and explain the benefits of replacing your roof and gutters together.
Q. What is a Ice and Water Shield? do you install this product?
A. Ice and Water Shield is a protective underlayment that is put on over the wood deck prior to any shingles. Ice and Water Shield helps prevent water infiltration during ice damming situations. We typically install Ice and Water Shield along the eaves, around chimneys, skylights and in all valleys.
Q. Do you clean-up around our home once you have finished?
A. We will rake and sweep all debris from the roof and around the house (sidewalks, driveways, etc.). Then we’ll use nail magnets to find and pick up nails. We will perform a final inspection of your new roof and your grounds to assure your complete satisfaction.
Q. Do you carry workers’ compensation or liability insurance?
A. We are fully insured for both workers’ comp and general liability coverage. What this means to you is that you will never be responsible for any of these expenses. We will provide certificates of insurance upon request.
Q. Are you an experienced roofing contractor?
A.The Owner, Edward Aguado has been working in the roofing industry since 1994 and has
mastered every position from laborer to owner. Edwards Roofing & Repair has been operating since April of 2004.
Q. How to Detect Roof Hail Damage.
A. Hail damage leads to expensive insurance claims. Hail accounts for more than $1.6 billion in damage per year, just in roof damage in the United States, according to the Federal Alliance of Safe Homes. When a storm hits your area, it may be difficult to see if the shingles on your roof have been damaged. However, there are some ways to determine if any damage has occurred.
1. Look at the drain downspouts around your house. If you see a high concentration of black mineral deposits around the downspouts, this may be a sign of damage to your roof.
2. Check your gutters. If the metal gutters have dents or dings from the hail, there is a good chance that your shingles were damaged as well.
3. Inspect the ceilings in your home for signs of a leak. This is evidenced by discolored patches or holes in the ceiling and the presence of moisture.
4. Climb on the roof and check the shingles. The signs can be as subtle as a small dimple in a few shingles. If you suspect damage, consider calling a specialist to thoroughly inspect the shingles for you.